How to be
Human
Keynote · Technology, human behaviour, strategy
Will AI take my job?
People everywhere are asking which jobs AI will take, driven by technology doomers and techbros espousing the virtues of technology. But what does the research (MIT, Harvard, Wharton) really show as the real defence against the impossible-to-stop wave of technological disruption?
Executive teams mid-AI-strategy, technology and HR leadership, and conferences where the audience is being sold AI from every other stage.
How to be Human in an Age of AI
The problem
Disruptive technology threatens to affect our very existence, from personal and family to work and our very definition of humanity. It is the question most people now ask first. Is the issue as simple as it seems or is there more to consider in the long run?
How to be Human in an Age of AI
What is
happening now
Since OpenAI released ChatGPT in November 2022, democratising access to tools usually used only in labs, the world has undergone severe change. In every aspect of life AI seems to have penetrated, whether doing our kids’ homework, summarising emails, escaping sandboxes or minting new millionaires. However, what does the research really show us about how we can compete against AI (and whatever comes next) as we change gear into an even more advanced age? This is especially important as MIT’s research shows that 95% of generative AI pilots stall and never progress to scaled adoption or measurable returns (MIT NANDA, The GenAI Divide: State of AI in Business 2025), and while Craig’s own research shows that technology is the most over-hyped, smallest correlating factor to future perceived profit, most organisations still don’t know how to safeguard themselves.
How to be Human in an Age of AI
The keynote
This keynote explores research from the world’s leading institutions: MIT, Harvard, Wharton and more, where delegates will first understand that AI (today) works off statistical modelling by giving the “most likely truth, versus the actual truth.” It then shifts to explore the jagged edge: the periphery of what AI is good at and where if you are in the lower half of performers, you can see a 43% increase in performance (Dell’Acqua et al., “Navigating the Jagged Technological Frontier”, Harvard Business School Working Paper 24-013, 2023), but outside of the jagged edge, i.e. where AI cannot help as it is outside of its training set, users were 19 percentage points less likely to produce a correct answer.
Finally, we will see what attributes and jobs will be relevant in the future and why being “EPOCH” (empathy, presence, opinion, creativity and hope, a framework from MIT Sloan researchers Isabella Loaiza and Roberto Rigobon) is necessary as we use and apply ever more AI and technology.
How to be Human in an Age of AI
What you get
Delegates will understand that their future lies not in being Luddites shunning technology, but in augmenting humanness to extend our humanity, and will leave with a task-level map of their own function, a working account of where current models fail, and a new mental model on how to think about themselves and the value they create to ensure they are future fit.
“After hearing Dr Wing at the Wits Top Achievers talk, I’m so much more confident of my future and what I should study.”
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an UNSAFE
WorldVUCA was a phrase coined in 1987 by the US Army War College that has since become common language in the business world (in fact, some speakers still use VUCA as the next best thing!).
Preparation
hardens decisions.
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